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May 2007 Newsletter

 
 
 
May 2007 NetEqualizer Newsletter
VLAN is Here and CALEA Update
Greetings!
Enjoy another issue of the NetEqualizer Newsletter. If you have any tips, questions or comments, be sure to let us know. As always, feel free to pass this along to others who might be interested in NetEqualizer news.

In this issue:

  • CALEA Update
  • Shaping with VLAN Is Here
  • Need NetEqualizer Support Abroad? Ai Bridges Will Be There to Help
  • The NetEqualizer Seminar Is Coming to Dallas
  • Tips & Tricks

  CALEA Update
 
As promised, NetEqualizer is now offering the utilities necessary to meet requirements set forth this month by CALEA, or the Communications Assistance for Law Enforcement Act. This law oversees telecommunication security and has now been expanded to Internet security. There are some fairly harsh federal penalties for noncompliance that became effective May 1.

In the spirit of protecting our nation, the mission is not to make life miserable and expensive for operators and thwart communications, but rather to give the FBI and homeland security tools to wire tap (if we can borrow the term) Internet conversation on a moment's notice. We suspect it would be a rare occurrence for a small WISP to receive a warrant to comply, but it would be potentially devastating to security should the means to monitor conversation not be available.

The following Q&A will address NetEqualizer's capabilities in reference to CALEA compliance.

1. Functionally, what does the Netequalizer CALEA release provide?

We provide a network probe with the following capabilities:

  • It will allow an ISP or other operator to comply with a basic warrant for information about a user by capturing and sending IP communications in real time to a third party.
  • Communication may be captured by headers or headers and content.

2. In what format is the data portion sent to a law enforcement agency?

We will provide basic descriptive tags identifying headers, data, and time stamps, along with HEX or ASCII representation of content data.

3. Do you meet the standards of the receiving law enforcement agency?

The law and specifications on "how" to deliver to a law enforcement agency are somewhat ambiguous. The FBI has created some detailed specifications, but the reality is that there are some 40,000 law enforcement agencies and they are given autonomy on how they receive data. We do provide samples on how to receive NetEqualizer-captured data on a third party server, but are unable to guarantee definite compliance with any specific agency.

4. Does the NetEqualizer do any analysis of the data?

No. We are only providing a probe function.

5. Is the NetEqualizer release fully CALEA compliant?

Although the law (see CALEA sections 103 and 107(a)(2)) is fairly specific on what needs to be done, the how is not addressed to any level of detail to which we can engineer our solution. Many people are following the ATIS specification which was put forth by the FBI, and we have read and attempted to comply with the probe portion of that specification. But, the reality is that there is no one agency given the authority to test a solution and bless it as compliant. So, if faced with a warrant for information, the law enforcement agency in charge may indeed want something in slightly different formats. If this is the case, there may be additional consulting.

As best we can tell at this time, there is no one government agency that can fully declare our technology CALEA compliant. However, we do pledge to work with our customers should they be faced with a warrant for information to adjust and even customize our solution; however additional fees may apply.

For more information on NetEqualizer and CALEA, visit our extended Q&A page at http:// www.netequalizer.com/caleafaq.php. Additional information on CALEA itself can be found at http://www.askcalea.org.

  Shaping with VLAN Is Here!
 
NetEqualizer is constantly evolving. Less than four months ago, we had no provision to pass VLAN traffic and NetEqualizer was simply incompatible. But, with our latest release, you are now able to safely pass VLAN traffic and use our standard features.

For example, this means you'll be able to create a rule that provides all users on a certain VLAN one megabit to share (or whatever the case may be). This will offer administrators a much simpler solution than allocating bandwidth by IP address.

In addition, our new technology has tremendous benefits for VoIP users who have in the past struggled to maintain QoS when using a VLAN. With the NetEqualizer, products such as Vonage phones can remain operational even during peak times of bandwidth usage over a VLAN. This new technology will prove especially useful for operators providing Internet service to diverse groups of users such as in office parks and municipalities.

"We have deployed several NetEqualizers in office complexes around the world starting several years ago," said Kris Lamberth, senior partner of Digital Reach, Inc. "We can't say enough on how simple the NetEqualizer is to use and how much easier managing bandwidth has been compared to traditional router-based solutions. The VLAN shaping feature will allow us to provide QoS for each VLAN, which will give us a huge competitive advantage over other IT consulting agencies in our industry."

Click here to learn more.

  Need NetEqualizer Support Abroad? Ai Bridges Will Be There to Help
 
Are you living in Western Europe and wondering if we at NetEqualizer can support our product in a timely manner? Have no fear, our European partner Ai Bridges is now a stake holder in APConnections and can provide the high level support you find in the states. Ai Bridges has been selling and supporting our products for almost two years and have as much training on our products as any U.S.-trained staff.

Ai Bridges is a leading supplier of innovative broadband communications solutions and services for the telecom industry. They provide comprehensive turnkey solutions and have extensive experience and knowledge in designing, project implementation and support of broadband telecom solutions. Ai Bridges has designed and commissioned wireless broadband projects throughout Europe and has worked successfully with leading vendors like NetEqualizer to bring telecommunications grade equipment to market.

We have seen substantial growth in the E.U. due to the efforts of Ai Bridges and want to thank them for the assistance they have provided both us and our customers.

For more information on Ai Bridges and their products, visit http://www.aibridges.ie.

  The NetEqualizer Seminar Is Coming to Dallas
 
We're excited to announce that we will be bringing our NetEqualizer Seminar to Dallas sometime soon. Twice a year, our CEO travels to metro areas around the United States to do an in-depth seminar on our equipment. Although the NetEqualizer is turnkey in its default mode, it's always fun to dig down into the details of how things work.

In February, we had a very successful gathering at Macalester College in Minneapolis. We received excellent feedback from the attendees, who left the seminar better informed and ready to use NetEqualizer to its full potential.

Please contact us if you are interested in an advanced training seminar in the Dallas area. We have already received a number of commitments, but before booking a location for the seminar, we will need a quorum of customers to express interest. If you have any questions or would like more information, call us at 1-800-918- 2763 or e-mail us at admin@apconnections.net.

  Tips & Tricks
  To see the amount of bandwidth usage (instantaneous usage) in a pool you can use the following command.

brctl getpeak my <pool#>

To see the amount of bandwidth usage instantaneous usage) on a VLAN, you will first need to set up a VLAN shaping rule on the NetEqualizer to make it VLAN aware. You can then type from the command line.

brctl getpeak my <VLAN_ID + 50000>
   

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