APconnections is committed to building and selling plug-and-play products that require minimal management and maintenance. For customers who require assistance, APconnections’ customer support staff is available (Mon- Friday phone 9-5 mountain time at  800-918-2763 or  email 7 days a week e-mail with 8 hour responses from support@apconnections.net). Customers who purchase APconnections plug-and-play family of NetEqualizer appliances receive a set number of support hours and an upgrade plan as part of their purchase price.

Customers who have questions about the functionality of the NetEqualizer Data Shaper products may refer to the online troubleshooting FAQ  for additional information.

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